FAQs & Supports

• I'm the car owner without any repair training.
  Can I try to replace & install my transmission control plate on my own?
  
  
  NOOOOOOOOOO!
  
  
  TCU Mechatronic is so complicated unit to disable & install.
  Any step proceeded wrongly, the whole system flat out hammered!
  Contact with your repair shop and let them contact us for further help.
  We can together bring your car back to live.
  
  
  
  
• How can I get correct TCU transmission control plate for my car?
  
  Step 1: Please give us VIN or Chassis no for fitment checking via email, on-line chatting or What's app. 
  
  
  Step 2: Our Mechanics Team will check the correct fitment and precise plate for your vehicle.
  (Some transmission system has different vision plates, our team will clarify it)
  
  
  Step 3: Within 8hours, you'll receive our reply
  
  
  Step 4: It takes 3 working days to do programming & coding.
  
  
  Step 5: After coding is completed, we post it via DHL or Fedex depends on which courier is more cost efficient for your need. 
  
  
  ***Most Important*** 
  HJL On-line Team is standing by You during your installation.
  You Have our own team to back you up!
  
  
  
  
  
• How long can I receive the parts?
  Handling Time: 1day
  Delivery Time: 1-5days depends on Areas & Express Companies.

• How do I know if this part will fit on my vehicle? 
  How to get the correct autos parts? 
  

  Step 1: You can give us VIN or Chassis no for fitment checking via email,               on-line chatting, What's app. OE number is also available for                       checking.
  
  

  Step 2: Our Mechanics Team will check out the correct fitment.
  
  

  Step 3: Within 8hours, you'll receive our reply
  
  

  *All of our autos parts are listed to fit the specific applications. You can verify fit by checking the year, make, and model on the product listing page.*

  
  
  
  
  
• How to order?
  1)Confirm Correct Car Parts->
  2)Log in member(Facebook Account available)->
  3)checkout & pay->
  4)Fill out receipt address (telephone info is a MUST) ->
  
  

     
Step 1: You can give us VIN or Chassis no for fitment checking via email,
                on-line chatting, What'sapp. (HOW TO FIND A VIN NUMBER?) 
                OE number is also available for checking.

Step 2: Our Mechanics Team will check out the correct fitment.
             Within 8hours, you'll receive our reply.

Step 3 & Step 4:  HJL will calculate most efficient delivery way with cost and give You website link or Paypal Invoice to place orders.

Step 5:  Either credit card or debit card is acceptable for your convenience.

Step 6: Parcel will be posted same working day or another if payment received before 12:00 (GST+8).